FAQ - Frequently Asked Questions

WindPouch GO™ Inflatable Hammock Royal Purple

 

WindPouch™ FAQ

Welcome, young grasshopper.

 

Q. Why is WindPouch™ Inflatable Hammock the world’s best inflatable hammock?

A. WindPouch™ Inflatable Hammocks are unmatched in quality, durability, and features. WindPouch GO™ is made with Hex-RS™ Hexagonal Ripstop Nylon for supreme durability and comfort. WindPouch GO™ will support up to 550 lbs (250 kg), is packed with convenient features, and is backed by a limited lifetime warranty. Designed to handle the world’s toughest terrains, WindPouch Inflatable Hammocks are perfect for hiking, camping, tailgating, the beach, and your next adventure!

 

Q. How durable is my WindPouch™ Inflatable Hammock?

A. WindPouch GO™ is the most durable inflatable hammock on the market. Made with Hex-RS™ Hexagonal Ripstop Nylon, WindPouch GO™ will resist rips and tears in all conditions and environments. WindPouch GO™ is coated with our special DWR (durable water repellant) coating for water, dirt, and UV resistance. Use it in the backcountry, on your favorite hiking trail, on camping trips, at an outdoor concert, lounging on the beach, in your backyard, or at the airport! WindPouch GO™ is ready for your next adventure!

 

Q. What features are included with WindPouch™?

A. We’ve thought of (just about) everything. Every WindPouch™ includes an anodized carabiner and bottle opener, an anodized aluminum securing stake, securing stability loop, and water-resistant Hex-RS™ hexagonal ripstop nylon carrying case. WindPouch GO™ includes a hanging side mesh pocket- perfect for stowing your phone, tablet, book, drinks, and more! Your WindPouch™ Inflatable Hammock purchase includes a limited lifetime warranty. Pretty cool, eh?

 

Q. How many days does it take to deliver my WindPouch™?

A. WindPouch headquarters is located in Atlanta, Georgia. We ship domestically with USPS Priority Mail and UPS, with typical delivery timeframes of 2-5 business days for orders within the United States. Unfortunatly, we do not ship individual international orders at this time. Please allow a 2-5 day processing time for each new order. We are excited to share our product with you, and our entire team works hard to make sure your WindPouch™ is delivered promptly!

 

Q. Can I buy WindPouch™ in retail stores?

A. You betcha! WindPouch™ Inflatable Hammocks are available in retail stores across the United States. For a store near you, please contact us. What to help us spread adventure across the land? Learn how you can become an affiliate here.

 

Q. What are the dimensions of the WindPouch™ Inflatable Hammock?

A. When deflated and placed inside the carrying case, WindPouch™ has dimensions of 15" H x 9" W x 4" D. Please keep in mind that the height, width, and depth will fluctuate depending on how you roll it up and how much air is in it!

 

Q. How do you fill up the WindPouch™?

A. WindPouch™ utilizes dual-sleeve openings. Holding the sleeve-opening end of your WindPouch™, open each of the two sleeve openings, using your free hand to ensure that there is plenty of room inside to inflate each sleeve.

To inflate, open the top sleeve while keeping the bottom sleeve opening closed. Move the opening forward in one brisk movement to collect air in the sleeve, quickly closing the opening at the end of each movement. Avoid swinging WindPouch™, instead (this is key!!) keep your arms straight in front of you while moving forward to collect air. Repeat this movement a few times until the top sleeve is semi-filled with air. Next, flip the WindPouch™ over and repeat these steps to fill the other sleeve with air.

With your WindPouch™ approximately 75% or more inflated, collect the end of the sleeve and roll tightly three to four times. Pull the rolled up sleeve towards you and connect the securing buckle down and towards your body. Congratulations, your WindPouch™ is set up and ready to enjoy!

 

Q. How long does the WindPouch™ last on a single fill?

A. On a single fill, WindPouch GO™ will last from 6 to 8 hours with a tight seal. The beauty of our design is that refilling only takes seconds!

 

Q. How does the WindPouch™ deflate?

A. When you’re ready to deflate and store your WindPouch™, put WindPouch™ on it’s side and disconnect the securing buckle. Unroll the end of the sleeve and open each sleeve opening to allow air to escape.

When deflated, grab the non-opening end of your WindPouch™ and tightly roll to the other end. Maintain a tight, uniform roll so the WindPouch™ will fit properly in the carrying case.

When rolled up, bring the ends together and reconnect the securing buckle. Slide the WindPouch™ back into the carrying case, and you’re ready to go!

After a small learning curve, you’ll be able to set up and break down your WindPouch™ in seconds!

 

Q. Can the WindPouch™ be used on water?

A. Lightweight and durable, WindPouch GO™ is the most capable inflatable hammock on the market. However, WindPouch GO™ is not designed to be used on water, nor to be used as a floatation device or raft. Our hexagonal ripstop nylon material is DWR (durable water repellant) coated and water resistant. However, extended water exposure may permanently damage your WindPouch™ and will void your WindPouch™'s limited lifetime warranty.  WindPouch GO™ should not be used as a substitute safety flotation device. WindPouch™ inflatable hammocks should be used for leisure only.

 

Q. What's the maximum weight capacity of the WindPouch™?

A. WindPouch GO™ is designed with Hex-RS™ hexagonal ripstop nylon, reinforced seams, and triple stitching for supreme durability. WindPouch GO™ will support up to 550 lbs (250 kg), or about three adults!

 

Q. How can I make sure the WindPouch™ doesn't blow away when I'm not on it and the wind picks up?

A. Every WindPouch GO™ includes a rust-resistant, anodized aluminum stake and securing loop to keep your WindPouch™ stable and secure!

 

Q. Is it possible to sleep on the WindPouch™ overnight?

A. Absolutely! WindPouch GO™ will stay inflated for up to 6 to 8 hours and should keep you comfortable and off the ground all night long. More comfortable than a sleeping bag, air mattress, or traditional hammock, GO™'s exclusive pop-up pillow headrest comfortably supports your head, back, and neck throughout the night. Who needs a bed when you've got WindPouch™?

 

Q. How much does the WindPouch™ weigh?

A. WindPouch GO™ with included accessories and carrying case weigh a total of 3.1 lbs.

 

Q. How do I clean my WindPouch™ Inflatable Hammock?

A. By properly maintaining, cleaning, and storing your WindPouch™, it will last for many years to come! To clean, inflate your WindPouch™ and gently wipe with a clean, damp cloth. To dry, gently wipe down the exterior of your WindPouch™ with a dry cloth, or allow to air dry. Please DO NOT use a washing machine and/or dryer to clean your WindPouch™.

 

Q. I don’t live in North America. Does WindPouch™ ship internationally?

A. WindPouch is based in Atlanta, Georgia, USA and primarily serves the United States and North American market. At this time, we are looking for new, international retail partners. For more information, please contact us at sales@windpouch.com

 

Still have questions? Contact us here anytime.